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Introduction:
At https://houston-roofing-company.localsolutionsonline.com, also known as Houston Roofing Company (‘the Company’ or ‘we’), safeguarding your privacy and ensuring the protection of your data are paramount. This commitment to privacy and security is reflected in our company culture, where we prioritize transparency and compliance with various global privacy regulations. Our goal is to provide a trusted environment for our customers, partners, and employees to share information and conduct business.
Scope:
This policy applies to all https://houston-roofing-company.localsolutionsonline.com website, applications, services, and products. This includes our main website, mobile apps, online platforms, and any other digital properties that collect or process personal data. It’s essential to note that this policy does not extend to third-party platforms, applications, products, or services accessed via links on our platform, each governed by their separate privacy policies.
Processing Activities:
This policy governs interactions when you:
- Use our applications and services as an authorized user, where we collect and process personal data for the purposes of providing our services.
- Visit our websites linked to this Privacy Statement, which may involve collecting your IP address, browser type, and other technical information.
- Receive communications from us, including newsletters, emails, calls, or texts/SMS, where we use your contact information to keep you informed about our products and services.
- Engage with our customer support team, where we collect and process personal data to resolve issues and provide assistance.
Personal Data Collection:
We collect various types of Personal Data including:
- Account Information, such as username, password, and login credentials.
- Payment Information, like credit card numbers, expiration dates, and security codes.
- Financial Information, including transaction history, billing addresses, and payment methods.
- Purchase Information, which may include product orders, order status, and purchase history.
- Mobile Device Identifiers, such as device type, operating system, and hardware information.
- Location Data, like IP address, geolocation, or other location-based information.
- Feedback, which we use to improve our products and services.
- Social Media Information, including social media profiles, interactions, and content shared.
- Product Information, such as product usage, ratings, and reviews.
We collect this data through user input, interactions, and automated technologies. Additionally, third parties may provide us with Personal Data, subject to their respective privacy policies. We use this information to improve our products, services, and overall customer experience.
Cookies:
We utilize cookies for improved user experience and analytics. Cookies fall into categories such as:
- Strictly Necessary, which enable essential website functions, like login and navigation.
- Preference, which remember your preferences, such as language settings or font sizes.
- Analytics, which track website usage and behavior to improve our services.
Users can control non-essential cookies through our Cookie Manager. We also provide information on how to manage cookies for each browser type.
Retention and Deletion:
We retain Personal Data as required by law and for the purposes collected. Upon fulfilling these purposes, we delete or anonymize the data. Our retention periods vary depending on the nature of the data and applicable laws. For example, financial records may be retained for a longer period than personal contact information.
Security Measures:
We employ organizational safeguards and security measures to protect your Personal Data, including:
- Encrypted communication protocols to ensure secure transmission.
- Engaging secure third-party processing partners who adhere to industry standards.
- Regular security audits and penetration testing to identify vulnerabilities.
- Employee training on data protection and confidentiality.
Children’s Privacy:
We do not knowingly collect Personal Data from children under 18 years of age. If we become aware that a child has provided personal data, we will delete the information or anonymize it to prevent identification.
Your Rights:
Depending on your geographical location, you have rights related to:
- Access: Obtain a copy of your personal data.
- Rectification: Correct inaccuracies in your personal data.
- Erasure: Have your personal data deleted.
- Restriction: Limit the processing of your personal data.
- Portability: Receive a copy of your personal data in a structured format.
- Objection: Object to the processing of your personal data for specific purposes.
- Non-discrimination: Not be subject to adverse actions due to exercising these rights.
To exercise these rights, contact our privacy team using the information provided below.
Changes to Policy:
We reserve the right to modify this Policy, and any changes will be posted on our website. We will notify affected parties of significant policy updates or changes that may impact their personal data.
Contact Information:
For inquiries, unsubscribe requests, or data-related questions, contact us via email at [email protected] or through written correspondence to the provided address.